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How 6z5 Handles Your Personal Data

At 6z5, we treat the personal data you share with us — your name, contact details, payment information, and account activity — with care and transparency.

Data collected with your consentNo sale of personal data to third partiesAccess requests handled within 30 daysEncrypted storage for all account dataUPI, Paytm, PhonePe transaction data protected
6z5 How 6z5 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete the personal data we hold about you, our privacy support team is available every day of the week.

Live Chat Start a conversation directly from your 6z5 account dashboard.
Email Support Send your data access, correction, or deletion request to our privacy inbox.
Help Centre Form Use the structured privacy request form in our help centre to submit your query.
HOW WE PROTECT YOUR DATA

Six Ways 6z5 Keeps Your Data Safe

Data protection at 6z5 is not a single step — it is a set of practices built into every part of how your account is stored, accessed, and managed.

Encryption at Rest and in Transit

All personal data — including payment identifiers for UPI, Paytm, and PhonePe — is encrypted in storage and during transmission using current industry-standard protocols. No data moves between servers in plain text.

Cookie Controls in Your Account

We use cookies for session management, fraud detection, and performance analytics. You can review and adjust non-essential cookie categories at any time through the cookie preference panel in your account settings.

Account Security Layers

Your account is protected by password hashing, optional two-step verification, and automatic session expiry after a period of inactivity. Login events from new devices trigger an email alert to your registered address.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by any applicable legal obligation after closure. Once that period ends, data is securely deleted or anonymised — not archived indefinitely.

Third-Party Sharing Limits

We share data only with payment processors needed to complete your UPI or PhonePe transaction, identity verification partners required by local law, and no one else. Every third-party processor signs a data-protection agreement with us.

Your Right to Access and Correct

You can request a full copy of the personal data we hold, ask us to correct any inaccuracy, or ask us to delete your data where no legal retention obligation applies. We action all such requests within 30 calendar days.

Answers to Common Privacy Questions

These questions cover the data rights and policy details that our account holders ask about most. If your question is not listed here, contact our privacy team directly via live chat or email and we will respond within 48 hours.

We collect your name, email address, phone number, date of birth, and the payment identifier you use — such as your UPI ID or Paytm-linked number. We also log device type, IP address, and session activity for security purposes.

We share data only with payment processors who handle your UPI, Paytm, or PhonePe transactions and with identity verification services required by law. We never sell your information to advertisers or unrelated commercial partners.

Send a data access request via live chat, email, or the help centre form. Include your registered email address. We will verify your identity and deliver a copy of your data within 30 calendar days of receiving a valid request.

Yes. If no legal retention obligation requires us to keep your data, we will delete or anonymise it on request. Submit a deletion request through our privacy contact channels and we will confirm the outcome within 30 days.

We retain account data for the period required by applicable law following account closure. Once that mandatory period ends, data is securely deleted — it is not kept in cold storage or passed to other services.

Open your account settings and navigate to the cookie preference panel. From there you can accept or decline non-essential cookie categories. Strictly necessary cookies — such as those that keep your session active — cannot be disabled without affecting account functionality.

Contact our privacy team first via email or live chat; most concerns are resolved at that stage. If you remain unsatisfied, you have the right to raise the matter with the relevant data protection authority in your jurisdiction under local law.